Quality to Commitment Linear Accelerator

Commitment

  To Quality

Selecting the Right Machine:
The right linear accelerator can make or break the success of your project.  Since each machine is hand made and not massed produced, there are always unique idiosyncrasies that exist with each machine regardless of manufacturer.  The first step to do is to make sure you review the service history.  Every machine is going to require service, the question is how much.  Go through the entire history and look for major service events such as a waveguide replacement.  The second step is to review the machine utilization. The beam hours are the indicator as to how much the system has been used.  The third step is to perform a physical inspection. This inspection will allow you to verify the details of the machine and speak with the clinicians who used the system on a daily basis. With careful planning and a good equipment provider, selecting the machine should be an enjoyable part of the project.

Equipment Refurbishment:
The total cost of ownership should be of primary concern when buying a linear accelerator.  There are two types of refurbishment; mechanical and cosmetic.  The most basic refurbishment packages include cosmetic, but the mechanical refurbishment can have a lasting impact on the longevity of your machine as well as the total cost of ownership.  Be sure you understand exactly which type of refurbishment will be included with the sale and have a detailed understand of all of the services to be performed during the refurbishment process.

Installation:
Equipment installation done right, takes a knowledgeable installation team.  You need a team that understands both the hardware and software aspects of the installation.  Be sure to have guarantees to have your linear accelerator meet or exceed the manufacturer’s acceptance test procedures.  Also, ensure your new machine is connected to all of the required software systems needed to drive the rest of your department’s workflow.
Post-installation Equipment Support:
Maintaining your investment after the installation is a critical decision.  Some facilities choose to have the Original Equipment Manufacturer (OEM) provide service.  In this instance, you will need to require the linear accelerator to pass the OEM acceptance test procedure.  A few equipment providers can also provide post-installation support services.  If you plan to use a third party service solution, it is always best to have a seamless transition from the installation team to the service team.  Either way you go, you must consider the cost of down-time during the life of the machine.  Make sure you work with a company which has experienced field service engineers and that will provide you with an up-time guarantee along with a rapid emergency response time.  Doing so, will give you the confidence and peace-of-mind for the life of your equipment.

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