Services

High Quality Responsive Service

ROS is committed to providing high quality, responsive service for your radiology oncology and diagnostic imaging needs. With flexible payment and service options, ROS allows you to focus on patient care, while ROS cares for your service and maintenance needs.

Through our international network of factory trained service representatives, manufacturers, and third party providers, ROS can offer a solution for virtually any project of any size and scope. We provide 24/7/365 service support in many locations across the USA and around the world for most linear accelerator models including Varian, Elekta and Siemens, and for GE CT Scanners and Simulators. From site planning to installation to extended maintenance and warranties, ROS is your partner.

Click on the tabs below to learn more about the benefits of partnering with ROS.

Financial Benefits

Financial Benefits

Maintaining linear accelerators and CT scanners can be costly; however, predictable monthly maintenance costs provide stability, consistency, and aid in the budget and planning process. ROS provides fixed parts and labor contracts that eliminate the guess work of a monthly maintenance for your radiation therapy equipment needs.

Our flexible payment plans allow you to pay for your service monthly, quarterly, or annually, allowing you to focus on managing cash flow throughout the year.

24/7 Support

Rapid, 24/7 Support

Through our network of dispatchers and engineers, ROS prides itself on our ability to respond to equipment problems around the clock. We offer 24/7 assistance through our dispatch, calls are responded to in 15 minutes or less. Once on the call, your engineer has the experience, resources, and back-up available to quickly and efficiently repair your equipment, ensuring maximum uptime.

We are so confident in our ability to maintain your equipment that we can build an uptime guarantee to provide you with predictable costs throughout the life of your equipment.

Trained Engineers

Highly-Trained Engineers

With engineers nationwide, ROS is able to provide support for your equipment even when your primary engineer is not available. With an average experience of 12 years per engineer, you can be sure that your equipment will be properly maintained.

Our service representatives typically service fewer machines per engineer than other service providers. Your local engineer will have more time to devote to your needs, resulting in faster response times and fewer repeat problems.

On Demand Parts

On Demand Parts

ROS supports it clients with access to the largest independent inventory of spare parts for linear accelerators in the world. With multiple stocking locations across the United States, fast replacement of defective components from coast to coast is always ensured.

Tailored Service Contracts

With the experience to tailor a service contract to meet your facility's needs, ROS can help you design a cost-effective maintenance plan that will help ensure the longevity of your equipment. Whether you want us to cover all the risk or part of the risk, we are here as your partner to ensure maximum system performance and reliability throughout the equipment life cycle.

Radiation Therapy and Diagnostic Imaging Equipment Services

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Equipment Installations

Linear accelerator, CT and conventional simulators installations

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Equipment Relocations

Equipment Relocations

Moving to a new center? ROS can help relocate your linear accelerator, CT and conventional simulators.

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Equipment Appraisal Services

Equipment assesments and valuations


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Clinical Applications Training

Our applications specialists can help train your staff on the equipment you purchase.
Removals and Disposals

Removals, Disposals and Rigging

Old machines, hazardous materials -- we can help.

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Logistics

Packing, crating and shipping services.

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